Sending receipts via email and text
To email a receipt, ask your customer to enter his or her email address and tap Done.
To text a receipt, ask your customer to enter their mobile phone number and tap Done. You won’t be charged for the text message.
Printing receipts
To print a receipt, you need to have a compatible printer connected. Once you have a printer set up, simply tap Print when you’ve made a sale. Read more about compatible accessories.
If you have the Zettle Terminal, please read about accessories for Zettle Terminal.
You can print the receipt manually after each payment or set it up to print automatically. To activate automatic printing of the receipt, go to Settings in the Zettle app.
Writing receipts by hand
If you need to write a receipt by hand, make sure to include the following information:
- Name of your business
- Address of your business
- Receipt ID or transaction reference
- Transaction amount and currency
- Transaction date
- Truncated card number (only the last four digits)
Check which details your tax authority requires as they can vary by location.
Customising receipts
Sign in to your account on my.zettle.com and click on > Account & settings > Receipt settings. From there, you can customise the details shown in your receipts. Or learn more about customising receipts.
How we process your customers' contact details
Zettle's digital receipt service is provided by PayPal UK Ltd (“PayPal”, “We”).
We only use your customers’ contact details for sending digital receipts. Their contact details won’t be shared with anyone. If your customer wants us to remove their contact details, ask them to click the link in their receipt and follow the instructions.