Policy Updates
Notice of Amendments to the United Kingdom Zettle by PayPal General Terms and Conditions, Zettle by PayPal Payment Terms and Conditions, Zettle by PayPal Privacy Policy and Zettle by PayPal Delivery Terms
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This page details and/or previews updates to Zettle by PayPal users of changes to the United Kingdom Zettle by PayPal General Terms and Conditions & Zettle by PayPal Payment Terms and Conditions or other online agreements, policies, or statements that require notice. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Effective 1 November, 2023
Confirmation of Transfer of Services from PayPal (Europe) S.à r.l. et Cie, S.C.A. to PayPal UK Ltd:
Further to our previous Policy Update notice published on 24 July 2023, it is confirmed that PayPal (Europe) S.à r.l. et Cie, S.C.A. is transferring all of its Zettle by PayPal services provided to users in the United Kingdom to its affiliated company, PayPal UK Ltd, on 1 November 2023.
PayPal UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as an electronic money institution under the Electronic Money Regulations 2011 for the issuance of electronic money (firm reference number 994790), in relation to its regulated consumer credit activities under the Financial Services and Markets Act 2000 (firm reference number 996405) and for the provision of Cryptocurrency services under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (firm reference number 1000741). Some of PayPal UK Ltd’s products including PayPal Pay in 3 and PayPal Working Capital are not regulated by the FCA. PayPal UK Ltd’s company number is 14741686 and its registered address is Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH.
We have updated the Zettle by PayPal General Terms and Conditions, the Zettle by PayPal Payment Terms and Conditions, the Zettle by PayPal Privacy Policy and the Zettle by PayPal Delivery Terms for UK users so that from 1 November 2023 the following changes apply (as appropriate):
Identifying PayPal UK Ltd as the new provider of Zettle Services for all UK users in replacement of PayPal (Europe) S.à r.l. et Cie, S.C.A.;
Updating the Status Disclosure sections to explain the regulatory status of PayPal UK Ltd in the United Kingdom;
Describing PayPal UK Ltd’s obligations to safeguard customer funds in accordance with UK regulations;
Including information for UK users on how to make a complaint to the FCA;
Removing references to Luxembourg rules, regulations or EU laws and replacing them with the equivalent UK rules and regulations; and
Revising the Privacy Policy for Zettle by PayPal to reflect UK data protection requirements, the removal of Luxembourg Bank Secrecy consent requirements and updated contact information and complaints section to refer to the Information Commissioner’s Office.